SHIPPING

All our shipments are tracked. Please check your tracking url (provided in your order shipping confirmation email) for up-to-date status on your shipment.If more than 45 days have passed please email us at studio@spektar.la to review the status of your order.

RETURNS

We are so proud and confident you will love our products that we offer a full 30 day 100% satisfaction guarantee. Yes, we are that sure! :) Both exchanges and returns are free.

• Item(s) must be unworn & unwashed. Keep it free of stains and signs of wear.
• All labels must still be attached to return the goods.
• Item(s) cannot be returned if the care label or hang tag has been cut/removed.
• Items must be sent in their original packaging
• All items are thoroughly inspected before any action is taken.
• You have 30 days from the date you received your items to make a return or exchange.

HOW DO I RETURN MY ITEMS

To make a return, just email sales@spektar.la with your order #.

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@spektar.la.